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To find answers to most queries, please read the FAQs.

If you are unable to find what you require, please send us an e-mail to the relevant address. The more details you can send, the easier it will be for us to scrutinize your issue and the quicker we can reply.

Some issues take longer than others to evaluate, but we will at all times do our best to answer your questions in a timely manner whether you're experiencing technical difficulty, require game assistance or to raise any queries or comments. Poker Ark's skilled, customer-focused staff works twenty-four Hrs to deliver the best support experience in the industry.

We hope that you profit from your gaming experience at Poker Ark. Please feel free to contact us anytime, with any issue you believe requires our attention.

Preventing Minors from Gambling

To play poker at Poker ark.com you have to 18 years or older, or of legal age to gamble in the jurisdiction in which you are currently located, either of which is greater. We employ a series of restraints to make certain that no minor has access to our live gaming facilities. Providing erroneous or fraudulent information about a player's age will result in penalty of any winnings, and may result in civil and/or criminal action.

Online gambling transactions require some form of financial transactions, whether using credit cards or sending wire deposits or receiving a check.  Much unlike physical casinos, online casinos do not accept cash and do not offer credit.  With a system of deposits and payouts using digital means that most minors do not, or should not, have access to, the risk of minors gambling online is minimized. Furthermore, online operators in regulated jurisdictions are required to know the identity and age of their online players, and there are efficient age-verification tools to make certain minors do not access unsuitable online material.

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