Disconnection Policy

When playing at the Pokerark tables, or any online poker room, you are connecting to the room via the World Wide Web making your connection key to an enjoyment game. For this reason, we highly suggest a higher speed Internet connection to optimize your online gaming experience.

If you become disconnected from the Pokerark server and fail to respond within 25 seconds when it is your turn to act in ANY real money and tournament games, your hand will be set to Fold to Any Bet (this will cause you to check if the action is checked to you or fold if there is action to you). In a multi-table tournament, you'll be given more time to reconnect. When your 25 seconds expires, your 60 second Extra Time bank will engage if you have money invested in the pot. At expiry of time in the Extra Time bank, you will be posted folded, except in the case of the final table at which players will be given up to 240 seconds to re-establish connection prior to being folded. You will continue to post and fold until you are re-connected or eliminated from the tournament (whichever comes first).

POKERARK ASSUMES NO LIABILTY IF YOU ARE DISCONNECTED, FOR ANY REASON, FROM THE GAME DURING A HAND.

 

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